Work at Two Bettys
TRABAJAR EN TWO BETTYS
When you become a Two Bettys cleaner or join our HQ staff, you can expect above-average starting pay, with room to grow. Not to mention being part of a cleaning company that’s helping to drive social and environmental change.
Cuando se convierte en limpiador de Two Bettys o se une a nuestro personal de la oficina central puede esperar un salario inicial superior al promedio, con espacio para crecer. Sin mencionar ser parte de una empresa de limpieza que está ayudando a impulsar el cambio social y ambiental.
View BENEFITS – Ver beneficios
If you require any assistance or translation in filling out the application please contact: [email protected] or (612) 834-1596, Monday-Friday 9am-5pm.
Si necesita ayuda o traducción para completar la solicitud, comuníquese con: [email protected], Lunes-Viernes 9am-5pm.
Open Position(s)
Location
Minneapolis, Saint Paul, & First Ring Suburbs
Job Description
The Mission:
Two Bettys is a social enterprise that has a triple bottom line: People, Planet and Profit.
At Two Bettys, we believe there are no unskilled workers. We disrupt business as usual by providing domestic workers and janitors a safe and equitable environment to thrive in, while not polluting or exposing workers and clients to harmful chemicals. Two Bettys provides a model to clean up an industry rife with inequity and injustice. Our managers and support team are a committed group of servant leaders (we are captains, not bosses) who work together to bring this mission to life! Join us!
Core Values:
Two Bettys seven core values for the cleaning industry are:
1. Eco & Friendly
2. Equity Is What We Want
3. Clients that Shout Out How Great We Are
4. Serve Our Cleaners
5. Honest, Authentic, & Accountable
6. Everyone is an Entrepreneur
7. And Fun!
About the Role:
As a Cleaner Team Lead, you will play a crucial role in ensuring the success of our cleaning operations. This position is perfect for someone who thrives on delegating tasks and working as a team, leading by example, and has a keen eye for detail.
Language barriers are not an issue, as we provide tools for translated communications to ensure seamless collaboration within our diverse team.
The Responsibility:
The Cleaner Team Lead role is the Two Bettys cleaning and process expert for specialty and deep cleaning practices in the field and is responsible for ensuring each service is completed effectively and efficiently. The Cleaner Team Lead reports directly to the assigned Service Manager.
Responsibilities include helping cleaners troubleshoot problems as they arise; coaching cleaners regarding Two Bettys processes and core values; leading and delegating tasks to team members, confirm all needed tasks are completed per the applicable needs of the service type, evaluate quality of clean, communications with clients while in the field regarding priority of the tasks, scheduling updates, and general questions; and offering support to cleaners needing to improve workflows.
Cleaner Team Leads are accountable for evaluating cleaner performance throughout the clean. Partners with the Service Manager to build strong, supportive relationships with cleaners on their team and to ensure sufficient staff productivity and high employee engagement.
Responsible for supporting other teams when their counterparts are out of the office.
The Hours:
Typically 30+ hours per week, spread over a 5-day work week, expanding and contracting as the business demands.
The Key Duties & Responsibilities:
Tasks and responsibilities associated with this position include (but are not limited to) the following:
- Demonstrate high quality cleaning of scheduled one time specialty and deep cleans.
- Demonstrate in field problem solving skills to ensure full completion and quality of scheduled services.
- Demonstrate understanding and ability to execute all add on services provided by Two Bettys
- Demonstrate understanding and ability to utilize all tools and equipment provided by Two Bettys to execute deep cleaning and specialty cleaning tasks
- Utilize scheduled preparation time to develop a plan to execute each deep clean and ensure all needed tools and supplies are accounted for
- Train, lead, and assign cleaners with tasks and priorities during one time specialty and deep cleans.
- Track the timing of cleaners on your team to ensure completion of the clean without exceeding the scheduled bid of the clean
- Providing written and verbal feedback for cleaners, trainers and the operations team.
- Provide effective field support for cleaners and clients during the completion of scheduled one time specialty and deep cleans.
- Perform walkthroughs at the end of one time cleans to confirm completion of required tasks and high quality of cleaning provided.
- Provide excellent customer service to clients, and superior coaching to cleaners.
- Participate and lead projects, and other duties as assigned as a result of company need.
- Prioritize safety and insists that team members follow safety protocols and best practices to ensure a safe work environment for all employees.
- Participate in all company events, including company meetings and parties.
- Other duties as assigned.
Requirements
The Skills Required:
- 1+ year computer/administration experience, including smartphone applications.
- 6+ months’ Professional cleaning experience.
- Reliable and insured transportation with a clear driving record.
- Deliver results in a fast-paced environment with time-sensitive responsibilities.
- Clear and effective verbal and written communication skills.
- Work independently to be productive and fulfill job duties.
- Strong critical thinking skills for process improvement.
- Use discretion with confidential information.
- Strong organization skills.
- Effective time management skills.
- Give and receive feedback with care.
The Skills Preferred:
- Bilingual (Spanish)
The Work Environment:
- Multiple work environments including the Two Bettys office, off-site, and field locations
- Travel between client locations
The Physical Requirements:
- Ability to lift and/or move up to 40 pounds safely.
- Ability to work on feet for up to 8 hours a day.
- Ability to sit and/or stand for up to 8 hours per day.
- Ability to bend, reach, climb step stool, etc. in an 8 hour day while providing field support.
- Near visual acuity, fine motor manipulation and keyboarding skills for using computers and related software programs to fulfill administrative responsibilities.
YOU MAY BE A GOOD FIT IF:
- You want to learn techniques, and practices of professional green cleaning.
- You can provide a one-year minimum commitment.
- You have availability to work between 25-30 hours per week.
- You can meet the physical demands of a labor-intensive job day in and day out.
- You enjoy helping people and can provide a top-notch customer experience.
- You are consistent and dependable.
- You desire to work independently but are comfortable asking for support.
- You’re great with pets (a plus, not required).
Great benefits between 30+ hours per week!
- 401(k) Savings
- Dental Plan
- Vision Coverage
- Short Term Disability
- Life Insurance
- Health Insurance
- Paid Time Off
- Some Paid Holidays
- $25k Group term life insurance is a fully company-paid benefit
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
Location
Minneapolis, Saint Paul, & First Ring Suburbs
Job Description
The Mission:
At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community. We clean house!
The Responsibility:
The Residential Cleaner position provides exceptional customer service to all clients. The Residential Cleaner position is also responsible for providing thorough, safe, efficient, and effective cleaning. All Two Bettys employees are required to treat each other, management, clients, and vendors with respect. Two Bettys is committed to a workspace where individuals feel that their voice is valued.
The Key Duties & Responsibilities:
Tasks and responsibilities associated with this position include (but are not limited to) the following:
- Provide exceptional customer service at all times
- Clean client homes using techniques and products provided by Two Bettys
- Conduct covers as needed per the needs of the organization and as availability allows
- Communicate with Service Manager if bid times are inaccurate
- Keep a consistent schedule and communicate availability updates in a timely manner
- Accountable to report to a Service Manager regarding, but not limited to, schedule changes, time off requests, support and training needs, etc.
- Participate in 1:1 meetings with Service Manager
- Visit Refill station as scheduled
- Infuse Two Bettys core values into all work communications, processes, and procedures
- Conduct self in a professional manner at all times
- Attend company meetings, events and model Two Bettys company values and mission is expected
- Be positive and proactive in collaborating and finding solutions as issues arise
The Skills Required:
- Experience, knowledge, and/or ability to learn simple technology platforms (When I Work, email, Method, etc.)
- Clear, effective and efficient communication both verbal and written
- Positive and proactive behavior and work habits
- Able to work independently and think critically
- Effective at time management
- Dependable
- Give and receive feedback with care and in a timely fashion
The Work Environment:
This role will consist of field work at clients’ homes. This role must also have the ability to commute between client locations anywhere within our service area.
The Physical Requirements:
- Ability to lift and/or move up to 40 pounds safely
- Ability to work on feet for up to 8 hours a day in physically demanding job
- Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
- Ability to sit for long periods of time (driving/commuting) between account locations
The Hours:
A minimum of 25 hours per week, within given availability. Residential cleans are conducted Monday-Friday between the hours of 8am-6pm. There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.
The Benefits:
This position is eligible for healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. This position also continues to accrue sick and safe time in accordance with the Minneapolis ordinance.
Please note this offer of employment is contingent upon successful completion of the background check.
Requirements
Apply to Be a Betty
SOLICITAR SER BETTY
Submit an application to become a Two Bettys cleaner. We’re always looking for great people to join our crew!
Envíe una solicitud para convertirse en un limpiador Two Bettys. ¡Siempre estamos buscando personas geniales para unirse a nuestro equipo!
“I love working for a place where I feel truly seen and heard, and that treats me like an actual human being. I’ve enjoyed seeing Two Bettys grow and change, and be active in trying to do even better by workers, clients, our community and the planet.”
“Me encanta trabajar en un lugar donde realmente me siento visto y escuchado, y que me trata como a un ser humano real. Disfruté ver a Two Bettys crecer y cambiar, y ser activa para tratar de hacerlo aún mejor para los trabajadores, los clientes, nuestra comunidad y el planeta”.
More Cleaner Testimonials – MÁS TESTIMONIOS MÁS LIMPIOS DEFENDEMOS
What’s it like to work as a Betty?
¿CÓMO ES TRABAJAR COMO BETTY?
We service Minneapolis, Saint Paul, and the first ring of surrounding suburbs. We require our Cleaners to be willing to travel anywhere within our service area for a clean.
Bettys set and stick to a consistent cleaning schedule that works for them. This provides the flexibility required to make a living while also pursuing an artistic career, higher education, or raising a family. Working at Two Bettys is empowering!
Damos servicio a Minneapolis, Saint Paul y el primer anillo de los suburbios circundantes. Requerimos que nuestros limpiadores estén dispuestos a viajar a cualquier lugar dentro de nuestra área de servicio para una limpieza.
Bettys establece y se adhiere a un programa de limpieza constante que funciona para ellos. Esto proporciona la flexibilidad necesaria para ganarse la vida mientras se sigue una carrera artística, la educación superior o la crianza de una familia. ¡Trabajar en Two Bettys es empoderador!
We stand up for people and the planet
A LAS PERSONAS Y AL PLANETA
Those aren’t just pretty words. We translate our values into concrete actions in the community. Learn more about what makes Two Bettys unique.
Esas no son solo palabras bonitas. Traducimos nuestros valores en acciones concretas en la comunidad. Obtenga más información sobre lo que hace que Two Bettys sea única.