If anyone on your staff has been diagnosed with COVID-19, you must cancel your clean. Please contact Client Services right away — even on the morning or day of your clean — via phone ((612) 720-8768) or our contact form.
Please note that Two Bettys cannot reschedule the clean for at least 7 days. If you need a clean sooner than that, at your request and expense, Two Bettys may be able to subcontract outside cleaners equipped to mitigate biohazards.
If any of your staff members have COVID-19 but haven’t been diagnosed, Two Bettys asks that you cancel your clean and wait 2 weeks before rescheduling.
If during a clean, if a Two Bettys cleaner learns that a client has COVID-19 symptoms, the cleaner will pause and contact Two Bettys headquarters for further guidance.