Work at Two Bettys
TRABAJAR EN TWO BETTYS

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

Do you like to clean?  Does providing exceptional client service make you happy?  Are you looking for a physically demanding job? If you answered "Yes!", this may be a great role for you!

The Mission:

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community. We clean house!

The Responsibility:

The Residential Cleaner position provides exceptional customer service to all clients. Responsible for providing thorough, safe, efficient, and effective cleaning. 

All Two Bettys employees are required to treat each other, management, clients, and vendors with respect. Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct covers as needed per the needs of the organization and as availability allows
• Communicate with Service Manager if bid times are inaccurate
• Keep a consistent schedule and communicate availability updates in a timely manner
• Accountable to report to a Service Manager regarding, but not limited to, schedule changes, time off requests, support and training needs, etc.
• Participate in 1:1 meetings with Service Manager
• Participate in quarterly team meetings
• Visit Refill station as scheduled
• Conduct self in a professional manner at all times
• Attend company meetings, events and model Two Bettys company values and mission is expected

The Work Environment:

This role will consist of field work at clients’ homes. Must be able to commute between client locations anywhere within our service area.

The Hours:

30+ hours per week, within given availability. Residential cleans are conducted Monday-Friday between the hours of 8am-5pm. There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits:

This position is eligible for paid time off, healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. The PTO provision complies with the sick and safe time ordinance.

Please note this offer of employment is contingent upon successful completion of the background check.

Requirements

 The Skills Required:

• Clear, effective, and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management
• Dependable
• Give and receive feedback with care and in a timely fashion

 The Physical Requirements:

• Ability to lift and/or move up to 40 pounds safely
• Ability to work on feet for up to 8 hours a day in physically demanding job
• Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
• Ability to sit for long periods of time (driving/commuting) between account locations

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Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

Do you like working with others to complete a job?  Do you enjoy leading a team to success?  If "yes", this may be the job for you!

The Responsibility: 

The Cleaner Team Lead role is the Two Bettys cleaning and process expert for specialty and deep cleaning practices in the field and is responsible for ensuring each service is completed effectively and efficiently. The Cleaner Team Lead reports directly to the assigned Service Manager.  

Responsibilities include helping cleaners troubleshoot problems as they arise; coaching cleaners regarding Two Bettys processes and core values; leading and delegating tasks to team members, confirm all needed tasks are completed per the applicable needs of the service type, evaluate quality of clean, communications with clients while in the field regarding priority of the tasks, scheduling updates, and general questions; and offering support to cleaners needing to improve workflows.  

Cleaner Team Leads are accountable for evaluating cleaner performance throughout the clean.  Partners with the Service Manager to build strong, supportive relationships with cleaners on their team and to ensure sufficient staff productivity and high employee engagement.

Responsible for supporting other teams when their counterparts are out of the office. 

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:       

• Demonstrate high quality cleaning of scheduled one time specialty and deep cleans.
• Demonstrate in field problem solving skills to ensure full completion and quality of scheduled services.
• Demonstrate understanding and ability to execute all add on services provided by Two Bettys
• Demonstrate understanding and ability to utilize all tools and equipment provided by Two Bettys to execute deep cleaning and specialty cleaning tasks
• Utilize scheduled preparation time to develop a plan to execute each deep clean and ensure all needed tools and supplies are accounted for
• Train, lead, and assign cleaners with tasks and priorities during one time specialty and deep cleans.
• Track the timing of cleaners on your team to ensure completion of the clean without exceeding the scheduled bid of the clean
• Providing written and verbal feedback for cleaners, trainers and the operations team.
• Provide effective field support for cleaners and clients during the completion of scheduled one time specialty and deep cleans.
• Perform walkthroughs at the end of one time cleans to confirm completion of required tasks and high quality of cleaning provided.
• Provide excellent customer service to clients, and superior coaching to cleaners.
• Participate and lead projects, and other duties as assigned as a result of company need.
• Prioritize safety and insists that team members follow safety protocols and best practices to ensure a safe work environment for all employees.
• Participate in all company events, including company meetings and parties.
• Other duties as assigned.

 The Physical Requirements: 

• Ability to lift and/or move up to 40 pounds safely.
• Ability to work on feet for up to 8 hours a day.
• Ability to sit and/or stand for up to 8 hours per day.
• Ability to bend, reach, climb step stool, etc. in an 8 hour day while providing field support.
• Near visual acuity, fine motor manipulation and keyboarding skills for using computers and related software programs to fulfill administrative responsibilities. 

The Hours: 

Typically 30+ hours per week, spread over a 5-day work week, expanding and contracting as the business demands. 

Requirements

 The Skills Required: 

• 1+ year computer/administration experience, including smartphone applications.
• 6+ months’ Professional cleaning experience.
• Reliable and insured transportation with a clear driving record.
• Deliver results in a fast-paced environment with time-sensitive responsibilities.
• Clear and effective verbal and written communication skills.
• Work independently to be productive and fulfill job duties.
• Strong critical thinking skills for process improvement.
• Use discretion with confidential information.
• Strong organization skills.
• Effective time management skills.
• Give and receive feedback with care.

The Skills Preferred: 

• Bilingual (Spanish) 

Apply Now

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

The Mission: 

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures.  We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community.  We clean house!

The Responsibility: 

The Residential Cleaner position provides exceptional customer service to all clients.  The Residential Cleaner position is also responsible for providing thorough, safe, efficient, and effective cleaning.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:         

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct covers as needed per the needs of the organization and as availability allows
• Communicate with Service Manager if bid times are inaccurate
• Keep a consistent schedule and communicate availability updates in a timely manner
• Accountable to report to a Service Manager regarding, but not limited to, schedule changes, time off requests, support and training needs, etc.
• Participate in 1:1 meetings with Service Manager 
• Visit Refill station as scheduled
• Infuse Two Bettys core values into all work communications, processes, and procedures
• Conduct self in a professional manner at all times
• Attend company meetings, events and model Two Bettys company values and mission is expected
• Be positive and proactive in collaborating and finding solutions as issues arise

The Skills Required: 

• Experience, knowledge, and/or ability to learn simple technology platforms (When I Work, email, Method, etc.)
• Clear, effective and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management 
• Dependable
• Give and receive feedback with care and in a timely fashion

The Work Environment: 

This role will consist of field work at clients’ homes.  This role must also have the ability to commute between client locations anywhere within our service area.

The Physical Requirements: 

• Ability to lift and/or move up to 40 pounds safely 
• Ability to work on feet for up to 8 hours a day in physically demanding job
• Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
• Ability to sit for long periods of time (driving/commuting) between account locations

The Hours: 

A minimum of 25 hours per week, within given availability.   Residential cleans are conducted Monday-Friday between the hours of 8am-6pm.  There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits: 

This position is eligible for healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. This position also continues to accrue sick and safe time in accordance with the Minneapolis ordinance.

Please note this offer of employment is contingent upon successful completion of the background check.

Requirements

Apply Now