Work at Two Bettys
TRABAJAR EN TWO BETTYS

Location

Hybrid Remote and HQ Location

View our Service Area Map

Job Description

 Two Bettys has an exciting hybrid opportunity available for a Human Resource Generalist in the Longfellow neighborhood of Minneapolis. We’re seeking a full-time resource but would consider a 32 hour a week role (80%FTE) for a well qualified candidate. Benefits include medical, dental, vision, 401K and paid-time off!

The Human Resource Generalist provides support for employees and managers, including payroll oversight, employee relations, recruiting oversight, FMLA, STD, Workers Compensation claims and benefit administration functions. 

Two Bettys is built around the idea that independence and innovation go hand in hand. Our structure is designed to adapt to change quickly, get new ideas off the ground, and thrive in the marketplace. Our people are empowered to tap into their talents, build their skills, and grow with us. 

All Two Bettys employees are expected to support a non-hostile work environment by treating every staff member, clients, vendors and Two Bettys partner with respect. Two Bettys is committed to a workspace where individuals feel that their voice is valued and where every employee is contributing to a healthy and productive workplace.  It is expected that the HR Manager continually models these behaviors and holds employees accountable for when their behaviors fall below these expectations.

Requirements

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION: 

• Skilled in the delivery of direct feedback and support to staff and leaders with compassion, respect and patience while also creating clear expectations and accountabilities for employees in accordance with Two Bettys policies and best practices.  This includes further developing Two Bettys anti-racism, diversity and inclusion goals, and developing training for all administrative and cleaning staff.  
• Manage Human Resources functions; maintain and administer records in compliance with Federal, State, Local, and corporate policies, and procedures; stay up to date with updates and changes to employment law; work with Management daily to ensure compliance to such laws and employee handbook. 
• Manage and/or oversee all functions of employment including recruiting, background checks and new hire orientation program. 
• Oversee bi-weekly payroll processing; manage payroll policies and procedures to ensure timely and accurate payment of employee pay; assist with payroll issues and discrepancies; ensure accurate calculation/entry of all pay rate changes and maintain all payroll records.
• Follow all safety and company policies, reporting any issues, accidents, or incidents immediately. 
• Responsible for 401k reporting and recordkeeping. 
• Coordinate and administer all employee benefits and annual Open Enrollment for benefits; communicate and assist employees with all benefit changes/updates. 
• Manage onsite recruiter by overseeing headcount, current openings, postings, interview setup and offer letters. Recruits, interviews, assists people leaders in the onboarding of new administrative staff across all departments.
• Complete paperwork for work-related incidents; track status of each claim; work with employee, worker’s compensation carrier, and Management team to manage claim; maintain all related files. 
• Serve as primary contact to the Management team and legal counsel on all human resources related matters; represent Two Bettys as needed for legal matters in regard to unemployment and worker’s compensation; respond to all verification of employment inquiries and other employment/payroll related notices. 
• Prepare and maintain all employee files and records.            
• Complete audits of Worker’s Compensation, 401k, or any other payroll or benefit audits. 
• Interact with benefit vendors on employee programs benefits and related questions (i.e. payroll, health and wellness, insurance, COBRA, and 401(k).
• Coordinate with the Management team to update the employee handbook and communicate changes to employees. 
• Maintain bulletin boards related to Federal and State laws, company benefits, and company functions. 
• Verify yearly W2 forms as completed and provided by payroll vendor (currently Paylocity). 
• Coordinate and organize employee appreciation events and the quarterly All Company meeting.
• Delegate to and develop the roles of the internal Recruiter and Payroll specialist.
• Identify and recommend opportunities to better leverage technology platforms.
• Identify and suggest opportunities for staff learning and development.
• Additional Duties as assigned. 

REQUIRED EDUCATION / EXPERIENCE: 

Minimum 5 years of experience in Human Resources or related field. 

PREFERRED EDUCATION / EXPERIENCE: 

SHRM certification preferred but not required. BS degree in HR Administration or Business Administration. 

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.): 

• Ability to read and interpret general business periodicals, professional journals, regulatory laws and manuals, and procedure manuals. 
• Ability to leverage Google Suite or MS Office, HR technology platform (currently on Paylocity), and Slack (instant message tool).
• Ability to write routine reports and correspondence effectively and accurately. 
• Ability to communicate effectively with management, customers, vendors, and employees of the company. 
• Ability to leverage technology to assist in calculations including increases, insurance premiums and other employee data/metrics. Ability to solve practical problems and not so practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.              
• Ability to interpret a variety of instructions. 

KEY QUALITIES, CHARACTERISTICS & ABILITIES: 

Compassionate, team player, employee engagement, approachable and accessible, and ability to assist employees on off shifts as needed. 

Our employees are required to be fully vaccinated against COVID-19, or on an accommodation for medical reasons or for strongly held religious beliefs.  

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Location

Two Bettys Refill Station

View our Service Area Map

Job Description

The Mission: 

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage, and we promote social justice by engaging in education of our staff and community. As an Equal Opportunity Employer, Two Bettys Green Cleaning is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. We clean house! 

Core Values: 

Two Bettys seven core values for the cleaning industry are: 

1. Eco & Friendly 

2. Clients that Shout Out How Great We Are 

3. Serve Our Clients 

4. Everyone is an Entrepreneur 

5. Honest, Authentic, & Accountable 

6. Equity Is What We Want 

7. And Fun! 

**As of November 15, 2021 all Two Bettys employees must be fully vaccinated for COVID-19 or on an approved accommodation for a medical or religious exemption. 

** As of January 1, 2022 booster vaccinations are also required of all employees. For Pfizer/Moderna vaccines this is six months after the second dose, and for Johnson & Johnson this is two months after the first dose. 

The Responsibility: 

The Commercial Manager position provides outstanding support and customer service to an assigned group of cleaners and commercial clients.  This includes  supervising assigned employees and completing or overseeing the completion of all administrative work for assigned cleaners and clients, while also providing the highest level of customer service and developing lasting relationships with new and existing commercial clientele.  . The Commercial Manager maintains a strong working knowledge of all industry standards, best practices, and Two Bettys’ products and services.

This individual also  ensures the provision of accurate and timely commercial estimates; evaluates and tests commercial cleaning services in niche industries, and ensures the provision of all services are profitable and scalable. The Commercial Manager participates and oversees new client onboarding and measures clients satisfaction throughout the client lifecycle.. Some of these responsibilities will require the Commercial Manager to work non-standard business hours. 

All Two Bettys employees are required to treat each other, management, clients, and vendors with respect and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning work environment. Two Bettys is committed to a workspace where individuals feel that their voice is valued.  

Requirements

The Key Duties & Responsibilities (include but not limited to): 

• Act as a Servant Leader to assigned cleaning and administrative staff through coaching and supervision, ensuring staff are performing as expected for their position and that individuals have the necessary resources and support systems to find success. 
• Act as a role model to all staff and clients by taking accountability when issues arise and propose solutions to address problems or behaviors that do not align with Two Bettys’ core values and mission. 
• Conduct monthly 1:1s with assigned cleaners and weekly 1.1s with assigned Quality Leads to share feedback from clients and staff, provide performance coaching when needed, and ensure staff have the skills, information and tools necessary to be successful in their roles. 
• Conduct team meetings every other month to build rapport and create connections amongst team members, share important information, and conduct up-training. 
• Professionally delegate tasks to staff to ensure the clients are getting what they expect on time. 
• Monitor and report-out the progress of current projects, and positively influence and support team members to ensure the team's objectives are met. 
• Perform new commercial estimates for potential new clients, to include new commercial clients and specialty clean projects. 
• Handle customer complaints or concerns quickly and professionally, ensure all tasks are completed on time, and ensure all parties are appropriately informed. 
• Follow processes to complete administrative tasks accurately and in a timely manner while ensuring there is appropriate communication to all stakeholders.
• Conduct performance reviews of direct reports on time to include maintaining appropriate performance documentation regarding client feedback, quality reviews, attendance, staying within bid times and goal achievement. 
• Model a continuous improvement mindset through the ongoing enhancement of processes that drive efficiency, improve staff experiences, and increase client satisfaction. 
• Obtain and utilize data and metrics to ensure performance standards are met and implement course corrections when standards are not achieved. 
• Provide exceptional customer service to clients, to include but not limited to ensuring bid times are accurate and achievable, supporting additional client needs with add-on services, assisting with rescheduling, providing seamless transition when cleaners exit, and ensuring cleaning quality is at Two Bettys standards. 
• Uphold the Client Cancelation Policy and work with the Operations Director when deviations from the policy are warranted. 
• Lead or contribute to projects per the demands of the business 
• Contribute and adapt as the role and the needs of the organization evolve. 
• Be an ambassador of Two Bettys through professional, compassionate, respectful, and collaborative behaviors. 
• Work with HQ members on departmental and company goals, and build trust with staff, coworkers, vendors, partners, and clients. 
• Participate in nightly commercial team huddles as needed. 
• Attend company meetings and events. 
• Other duties as assigned. 

The Skills Required: 

• 1+ years of previous supervisor experience 
• Previous administration and computer experience; computer literacy and effective organizational skills. 
• Demonstrated ability to work in a fast-paced environment with time-sensitive responsibilities 
• Clear and effective communication both verbal and written 
• Work independently and think critically 
• Use discretion with confidential information 
• Organized and effective at time management and task delegation 
• Give and receive feedback with care 
• Excellent leadership, communication, sales, and customer service skills
• Strong creative thinking and problem-solving skills 
• The ability to work under pressure and handle stress 
• Honest and reliable 
• Use own initiative and be proactive 
• Actively promote Health and Safety 
• Bilingual preferred (English +) but not required.

The Work Environment: 

• Ability to work at multiple work sites including the Two Bettys HQ office, Refill station, and commercial client locations within our service area. You must have reliable transportation; Two Bettys provides mileage reimbursement and offers “drive time pay”. 
• Adapt to a number of environments to fulfill administrative duties as well as field work and training sessions. While we strive for flexibility this role does require on-site presence at our Refill Station. 

The Physical Requirements: 

• Ability to lift and/or move up to 40 pounds safely 
• Ability to work on feet for up to 8 hours a day 
• Ability to sit and/or stand for up to 8 hours per day 
• Ability to, bend, reach, climb step stool, etc. while providing field support 
• Ability to use computers and related software programs to fulfill administrative responsibilities. 

The Hours: 

An average of 40-50 hours per week, based on business needs. There will be a check-in for 90 days to assess mutual fit and accuracy of job scope. 

The Benefits: 

Eligible for PTO, paid holidays, healthcare insurance, 401k, dental and vision insurance, and disability options. 

Apply Now

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

The Mission: 

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures.  We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community.  We clean house!

The Responsibility: 

The Residential Cleaner position provides exceptional customer service to all clients.  The Residential Cleaner position is also responsible for providing thorough, safe, efficient, and effective cleaning.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:         

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct covers as needed per the needs of the organization and as availability allows
• Communicate with Service Manager if bid times are inaccurate
• Keep a consistent schedule and communicate availability updates in a timely manner
• Accountable to report to a Service Manager regarding, but not limited to, schedule changes, time off requests, support and training needs, etc.
• Participate in 1:1 meetings with Service Manager 
• Participate in quarterly team meetings
• Visit Refill station as scheduled
• Conduct self in a professional manner at all times
• Attend company meetings, events and model Two Bettys company values and mission is expected

The Skills Required: 

• Clear, effective, and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management 
• Dependable
• Give and receive feedback with care and in a timely fashion

The Work Environment: 

This role will consist of field work at clients’ homes.  This role must also have the ability to commute between client locations anywhere within our service area.

The Physical Requirements: 

• Ability to lift and/or move up to 40 pounds safely 
• Ability to work on feet for up to 8 hours a day in physically demanding job
• Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
• Ability to sit for long periods of time (driving/commuting) between account locations

The Hours: 

40 hours per week, within given availability.   Residential cleans are conducted Monday-Friday between the hours of 8am-5pm.  There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits: 

This position is eligible for paid time off, paid sick leave, paid holidays, healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. This position also continues to accrue sick and safe time in accordance with the Minneapolis ordinance.

**As of November 15, 2021 all Two Bettys employees must be fully vaccinated for COVID-19 or on an approved accommodation for a medical or religious exemption.

** As of January 1, 2022 booster vaccinations are also required of all employees.  For Pfizer/Moderna vaccines this is six months post second dose, and for Johnson & Johnson this is two months since first dose.

Requirements

Apply Now

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

The Mission: 

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures.  We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community.  We clean house!

The Responsibility: 

The Residential Cleaner position provides exceptional customer service to all clients.  The Residential Cleaner position is also responsible for providing thorough, safe, efficient, and effective cleaning.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:         

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct covers as needed per the needs of the organization and as availability allows
• Communicate with Service Manager if bid times are inaccurate
• Keep a consistent schedule and communicate availability updates in a timely manner
• Accountable to report to a Service Manager regarding, but not limited to, schedule changes, time off requests, support and training needs, etc.
• Participate in 1:1 meetings with Service Manager 
• Visit Refill station as scheduled
• Infuse Two Bettys core values into all work communications, processes, and procedures
• Conduct self in a professional manner at all times
• Attend company meetings, events and model Two Bettys company values and mission is expected
• Be positive and proactive in collaborating and finding solutions as issues arise

The Skills Required: 

• Experience, knowledge, and/or ability to learn simple technology platforms (When I Work, email, Method, etc.)
• Clear, effective and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management 
• Dependable
• Give and receive feedback with care and in a timely fashion

The Work Environment: 

This role will consist of field work at clients’ homes.  This role must also have the ability to commute between client locations anywhere within our service area.

The Physical Requirements: 

• Ability to lift and/or move up to 40 pounds safely 
• Ability to work on feet for up to 8 hours a day in physically demanding job
• Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
• Ability to sit for long periods of time (driving/commuting) between account locations

The Hours: 

At least 25 hours per week, within given availability.   Residential cleans are conducted Monday-Friday between the hours of 8am-5pm.  There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits: 

This position is eligible for healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. This position also continues to accrue sick and safe time in accordance with the Minneapolis ordinance.

**As of November 15, 2021 all Two Bettys employees must be fully vaccinated for COVID-19 or on an approved accommodation for a medical or religious exemption.

** As of January 1, 2022 booster vaccinations are also required of all employees.  For Pfizer/Moderna vaccines this is six months post second dose, and for Johnson & Johnson this is two months since first dose.

Requirements

Apply Now

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

The Mission:

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community. We clean house!

The Responsibility: 

The Residential Cover Cleaner position provides exceptional customer service to all clients.  The Residential Cover Cleaner position is also responsible for providing thorough, safe, efficient, and effective cleaning.  This role performs cover cleans based on the needs of the organization and does not have regularly scheduled clients.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:         

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct cover cleans based on availability given
• Communicate with Service Manager if bid times are inaccurate
• Keep a consistent schedule and communicate availability updates in a timely manner
• Report to Service Manager regarding, but not limited to, schedule changes, time off requests, support/training needs, etc.
• Participate in monthly 1:1 meetings with Service Manager
• Visit Refill station as scheduled
• Infuse Two Bettys core values into all work communications, processes, and procedures
• Contribute and problem solve as the position grows and evolves
• Conduct self in a professional manner at all times
• Attend company meetings, events and model Two Bettys company values and mission is expected
• Be positive and proactive in collaborating and finding solutions as issues arise

The Skills Required:

• Experience, knowledge, and/or ability to learn simple technology platforms (When I Work, email, Method, etc.)
• Clear, effective and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management
• Dependable
• Give and receive feedback with care and in a timely fashion

The Work Environment:

This role will consist of field work at clients’ homes. This role must also have the ability to commute between client locations anywhere within our service area.

The Physical Requirements:

• Ability to lift and/or move up to 40 pounds safely
• Ability to work on feet for up to 8 hours a day in physically demanding job
• Ability to sit, stand, bend, reach, climb step stool, etc. in an 8 hour day while providing field support
• Ability to sit for long periods of time (driving/commuting) between account locations

The Hours:

At least 25 hours per week, within given availability. Residential cleans are conducted Monday-Friday between the hours of 8am-5pm. There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits:

This position is eligible for healthcare insurance, vision insurance, dental insurance, 401k, and disability options if tenure and hourly requirements for each benefit are achieved. This position also continues to accrue sick and safe time in accordance with the Minneapolis ordinance.

**As of November 15, 2021 all Two Bettys employees must be fully vaccinated for COVID-19 or on an approved accommodation for a medical or religious exemption.

** As of January 1, 2022 booster vaccinations are also required of all employees. For Pfizer/Moderna vaccines this is six months post second dose, and for Johnson & Johnson this is two months since first dose.

Requirements

Apply Now