Work at Two Bettys

Location

Two Bettys HQ Office

View our Service Area Map

Job Description

Reports To:  Senior HR Manager

Salary Range:  $48,000-$53,000 annually

The Mission: 

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures.  We advocate for economic justice by promoting a living wage and fostering social justice by engaging in education of our staff and community.  We clean house!

The Responsibility: 

The HR Hiring & Admin Lead position is accountable for ensuring quality candidates are interviewed and hired for the cleaner and other internal positions, providing an informative and supportive orientation, and recruiting efforts.  This role will manage all HR related paperwork ensuring compliance, to include conducting audits as needed or requested.  This position is responsible for providing outstanding support and service to our company and Two Bettys employees.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Key Duties & Responsibilities:

Tasks and responsibilities associated with this position include (but are not limited to) the following:   

Hiring Duties:

• Schedule, review applications, and conduct interviews & hiring process for open positions ensuring hiring best practices and compliance are followed at all times.  
• Provide offers for employment and conduct background checks
• Prepare & process new hire paperwork digitally through our HRIS
• Conduct orientation for new hires
• Communicate new hire information with relevant departments to provide seamless transition for new cleaners from orientation to training
• Provide hiring & recruiting KPIs to Leadership
• Participate in recruiting efforts, with a focus on diversifying the Two Bettys staff - job postings, hiring events (virtual and in-person), postering, etc. 
• Maintain job posts
• Oversee printed recruiting materials and postings

Administrative Duties:

• Maintain HR file compliance 
• Process HR related mail
• Research and maintain compliance with labor laws and State and Federal regulations at all times.
• Assist in reviewing timecards for Operations Team 
• Other duties as assigned

Requirements

The Skills Required: 

• Previous computer/administration experience
• Work in a fast-paced environment with time-sensitive responsibilities.
• Clear, effective and efficient communication both verbal and written
• Positive and proactive behavior and work habits
• Able to work independently and think critically
• Effective at time management 
• Give and receive feedback with care and in a timely fashion
• Detail-oriented and organized 
• Ability to remain discreet with sensitive information and situations 
• Previous HR experience preferred
• Educational background or training in HR preferred
• Previous DEI training preferred
• Bilingual preferred      

The Work Environment: 

The role is temporarily remote due to the COVID-19 pandemic.  This role is an administrative role that offices out of Two Bettys HQ.  The HQ office environment is one that is “open air” and therefore it will be essential that this role has the ability to remain focused in a sometimes noisy environment.  

The Physical Requirements: 

• Ability to lift and/or move up to 20 pounds safely 
• Ability to sit and/or stand for up to 8 hours per day 

The Hours: 

Typically 40 hours per week, spread over a 5-day work week. There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits: 

This position is eligible for PTO, paid holidays, healthcare insurance, 401k, vision insurance, dental insurance and disability if eligibility and tenure requirements are met.

Apply Now

Location

Two Bettys HQ Office, temporarily remote

View our Service Area Map

Job Description

Reports to:  Operations Officer

Salary:  $48,000-$53,000 annually

The Mission:

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community. We are a workplace dedicated to providing an environment of belonging for all employees, vendors, and clients.  We. Clean. House!

The Responsibility:

The Residential Service Manager position provides outstanding support and customer service to an assigned group of cleaners, and those cleaners' clients. You will manage all administrative work for assigned cleaners, while also providing exceptional customer service to all clients of those cleaners. All Two Bettys employees are required to treat each other, management, clients, and vendors with respect. Two Bettys is committed to a workspace where individuals feel that their voice is valued.

The Work Environment:

Currently during the pandemic this role allows remote work. Generally, this role is an administrative role that offices out of Two Bettys HQ. The HQ office environment is one that is “open air” and therefore it will be essential that this role has the ability to remain focused in a sometimes noisy environment.

The Physical Requirements:

Ability to lift and/or move up to 20 pounds safely

Ability to sit and/or stand for up to 8 hours per day

The Hours:

Typically 40-50 hours per week, spread over a 5-day work week. There will be a check-in at 90 days to assess mutual fit and accuracy of job scope.

The Benefits:

This position is eligible for PTO, paid holidays, healthcare insurance, 401k, dental and vision insurance, and disability options.

Requirements

The Key Duties:

Tasks and responsibilities associated with this position include (but are not limited to) the following:         

Team Leadership & Customer Service:      

• Lead assigned cleaners and Quality Lead, through performance management, coaching, attendance, productivity, training/up-training, quality, and career development.
• Create and grow relationships with direct reports by conducting individual monthly 1:1 and team meetings, sharing positive feedback from clients and staff, providing coaching to guide where improvements are warranted, and ensure staff have the skills and tools necessary to be successful.
• Perform administrative tasks related to assigned cleaners, such as, schedule adjustments, time and attendance approval, addressing coverage needs, and time off requests.
• Provide performance reviews of direct reports at required time points through the continued monitoring and documentation of performance, client feedback, quality reviews, goal achievement, and interpersonal effectiveness.
• Provide exceptional customer service to clients, this includes fielding client complaints, assisting with rescheduling, providing seamless transition to clients and cleaners, and ensuring cleaning quality is at Two Bettys standards

Other Duties:

• Lead projects, per the demands of the business
• Contribute and adapt as the role and the needs of the organization evolve. 
• Be an ambassador of Two Bettys through professional, compassionate, respectful, and collaborative behaviors.
• Work with HQ members on departmental and company goals, and build trust with staff, coworkers, vendors, partners, and clients. 
• Attend company meetings, events, and model Two Bettys company values.
• Other duties as assigned

The Skills Required:

• Previous computer/administration experience
• Work in a fast-paced environment with time-sensitive responsibilities.
• Clear and effective communication both verbal and written
• Work independently and think critically
• Use discretion with confidential information
• Organized and effective at time management and task delegation
• Give and receive feedback with care
• 1+ years of previous personnel management experience, preferred

Apply Now

Location

Minneapolis, Saint Paul, & First Ring Suburbs

View our Service Area Map

Job Description

Reports To:  Service Manager

The Mission:

At Two Bettys we pursue environmental justice with true green cleaning materials and procedures. We advocate for economic justice by promoting a living wage and foster social justice by engaging in education of our staff and community.  We. Clean. House!

The Responsibility:

The Residential Cleaner position provides exceptional customer service to all residential clients. Residential Cleaners are responsible for providing thorough, safe, efficient, and effective cleaning services.  All Two Bettys employees are required to treat each other, management, clients, and vendors with respect.  Two Bettys is committed to a workspace where individuals feel that their voice is valued.

Earn a living wage:

Positions start at $17.00 an hour with opportunities to increase to $22.00 an hour, within the first year of employment! 

Benefits such as dental, vision and disability insurance are available at 25 hours per week. 

Group health insurance, 401(k), and dental, vision and disability insurance are all available, at 30 hours per week!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

The Key Duties:

Tasks and responsibilities associated with this position include (but are not limited to) the following:

• Provide exceptional customer service at all times
• Clean client homes using techniques and products provided by Two Bettys
• Conduct covers as needed per the needs of the organization and as availability allows
• Keep a consistent schedule and communicate availability updates in a timely manner
• Participate in 1:1 meetings with your Service Manager 
• Visit Refill station as scheduled
• Infuse Two Bettys core values into all work communications, processes, and procedures
• Conduct self in a professional manner at all times
• Be positive and proactive in collaborating and finding solutions as issues arise

The Skills Required:

• Learn simple technology platforms (When I Work, Paylocity, Google Meet)
• Clear, and effective communication both  verbal and written
• Positive and proactive behavior and work habits
• Work independently
• Effective at time management
• Reliable
• Give and receive feedback with care

The Hours:

Create your own flexible yet consistent schedule with at least 25 cleaning hours per week, required. 30 cleaning hours per week is preferred!  Friday availability preferred.

The Work Environment:

This role will consist of field work at clients’ homes. This role must have the ability to commute between client locations.  We service Minneapolis, Saint Paul, and the first ring of surrounding suburbs (Golden Valley, North MPLS, St. Anthony, Highland Park, Richfield, Edina, Saint Louis Park). We require our cleaners to be willing to travel anywhere within our service area for a clean.

The Physical Requirements:

Ability to lift and/or move up to 40 pounds safely

Ability to work on feet for up to 8 hours a day in physically demanding job

Ability to sit, stand, bend, reach, climb step stool in an 8 hour day 

Ability to sit while driving/commuting between account locations

Requirements

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