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Two Bettys Green Cleaning Company
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Residential Clients

Cancellation Policy

We get that life happens and schedule changes are sometimes unavoidable. Our policy ensures cancellations are handled in a consistent manner that gives our clients and cleaners some predictability. 

Key Takeaways

  • Please provide 72 hours notice if you need to cancel or reschedule a clean.
  • If possible, please reschedule your clean vs. cancelling it altogether.
  • If rescheduling is not possible and you’ve given us 72 hours notice, we will credit your invoice for services not provided.
  • If rescheduling is not possible and you haven’t given us 72 hours notice, we will charge you for that clean.
  • The maximum amount of credits for canceled cleans is three annually. Cancel requests beyond three will not result in a credit on your monthly statement.

While we understand you may not always be able to provide 72 hours’ notice, know that we will first try to find a way to reschedule with you.

To cancel or reschedule, please contact Client Services.

Adjusting the Cleaning Schedule

If you want to adjust the schedule — say, move your weekly clean from Monday to Wednesday — we’ll do our best to accommodate. Simply reach out to Client Services and together we’ll try to find a time that works for you and your cleaner.

That being said, we discourage too much shifting of schedules, as a reliable schedule benefits both you and your cleaner. Keeping a consistent schedule helps cleaners maintain consistent hours and income. And this consistency helps us to keep the most professional and committed cleaners on staff. 

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Great news! Two Bettys is now hiring Residential C Great news! Two Bettys is now hiring Residential Cleaners!⁠
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👁️‍🗨️ Do you have an eye for detail?⁠
⏲️ Are you a self starter who digs a deadline?⁠
💪🏼 Do you enjoy working independently and seeing the fruits of your labor?⁠
✨ Want to throw out that gym card and stay fit while making cleaning dreams come true?⁠
💰 Want to make $17-$22/hour while helping folks in our communities?⁠
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We're ready to talk cleaning shop with you!⁠
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Click the link in our bio and then on this post to apply now!
We’re proud to have worked with Cleaning for a R We’re proud to have worked with Cleaning for a Reason since 2014. During that time, Two Bettys has supported a total of 31 cancer patients with $10,340 in donated cleanings. ⁠
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One of our cleaners, Anda, loves this experience: "I am a strong believer that a clean and tidy living space reduces daily stress. It is an experience I have with my own living space and a sentiment my clients often express to me. When I clean for a CFR client, I feel like my skills can be especially helpful in relieving one stressful element in someone's life during a difficult time."⁠
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Cleaning for a Reason has served over 41,000 cancer patients since 2006, providing over $14.1 million in donated cleanings by a partner base of 1,200 cleaning companies.  We’re honored (and psyched!) to continue working with them this year.⁠
Learn more about Cleaning for a Reason: @cleaningforareason - or click the link for this post in our bio!⁠
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Pets soothe our souls, but finding their fur every Pets soothe our souls, but finding their fur everywhere can be a real bummer. Two Bettys is here to help you take control! ⁠
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Here are 2 things to try: 1) Get an OXO Furlifter Brush from the Two Bettys online shop. This tool works just like a lint roller, minus the disposable paper waste. 2) Use an OXO Squeegee to roll pet hair right off your furniture. The rubber tip that makes these squeegees great for cleaning shower doors also makes grabbing pet hair a breeze. It even pulls stubborn hairs out of upholstery weave! Follow the link in our bio to stock up on these fur-busting tools. Bonus points if you send us before and after pics!
Calling all clean freaks and aspiring Bettys! We’re THRILLED to be hiring professional cleaners again! Earn up to $21/hour in your first year, build your 25+ hour schedule around your availability, and work with a company that’s always centered people and planet right alongside profit. Check the link in our bio - click this post and be whisked off to our online application. 🧹🧼🪣
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#twobettys #professionalcleaner #cleanlikeapro #cleanwiththepros #greencleaning #ecofriendly #livingwage #socialenterprise #triplebottomline #minneapolis #stpaul #twincities #nowhiring
Looking for some cleaning resolution inspo? Anda’s got it in spades.  In 2015, one of our most tenured Bettys shared 13 tips and tricks in Good (freaking) Housekeeping. Some of our fave hot tips from this cool Betty: Clean top to bottom, use cooking downtime to clean up, and have house-only shoes! To read the full article, click the link in our bio.⁠
Feeling inspired to beef up your own cleaning routines? Go to TwoBettysClean.com > Shop and check out our curated green cleaning kits.
  • Two Bettys Green Cleaning Company
    • Service Area Map
    • Contact Us
  • Cleaning Services
    • Residential
    • Commercial
    • Schedule an Estimate
  • The Two Bettys Difference
    • Our Manifesto
    • We Clean Green
    • Leadership
  • Residential Clients
    • Prepare for Your Clean
    • Paying Your Bill
    • Cancellation Policy
  • Jobs
    • Open Position(s)
    • Employee Benefits
    • Testimonials
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