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Residential Clients

Cancellation Policy

We get that life happens and schedule changes are sometimes unavoidable. Our policy ensures cancellations are handled in a consistent manner that gives our clients and cleaners some predictability. 

Key Takeaways

  • Please provide 72 hours notice if you need to cancel or reschedule a clean.
  • If possible, please reschedule your clean vs. cancelling it altogether.
  • If rescheduling is not possible and you’ve given us 72 hours notice, we will credit your invoice for services not provided.
  • If rescheduling is not possible and you haven’t given us 72 hours notice, we will charge you for that clean.
  • The maximum amount of credits for canceled cleans is three annually. Cancel requests beyond three will not result in a credit on your monthly statement.

While we understand you may not always be able to provide 72 hours’ notice, know that we will first try to find a way to reschedule with you.

To cancel or reschedule, please contact Client Services.

Adjusting the Cleaning Schedule

If you want to adjust the schedule — say, move your weekly clean from Monday to Wednesday — we’ll do our best to accommodate. Simply reach out to Client Services and together we’ll try to find a time that works for you and your cleaner.

That being said, we discourage too much shifting of schedules, as a reliable schedule benefits both you and your cleaner. Keeping a consistent schedule helps cleaners maintain consistent hours and income. And this consistency helps us to keep the most professional and committed cleaners on staff. 

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Betty Tip: Sparkling Sink ⁠ ⁠ Distribute bakin Betty Tip: Sparkling Sink ⁠
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Distribute baking soda generously⁠
Add a eco all purpose cleaner \⁠
Wait 5 minutes before proceeding.⁠
Bust out that scrub brush! ⁠
We recommend a quick water rinse after brushing.⁠
Finish it off with a cloth diaper.⁠
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BOOM! Green and clean! ⁠
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#tips #kitchen #nontoxic #cleaningtips #cleaning #clean #cleaninghacks #biodegradable
Receiving sparkling reviews brightens our day! ⁠ Receiving sparkling reviews brightens our day! ⁠
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💭 “My last cleaning was wonderful - no surprise there.The entire place looked amazing; my bathroom floor looked especially clean. I tend to use too much hair gel - ha - and that shows on the floor.I have a spinal condition that makes cleaning my own place difficult, so I appreciate you so much."⁠
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💭 “Kristina is superb. She brings out the best in our home with an unwavering commitment to doing excellent work. Her thoughtfulness leaves an extra-special gleam in our household and we find ourselves appreciating her efforts, both large and small, for many days afterward. To top it off, her communication skills are top-notch: she always leaves us an eloquent and kind note explaining what she focused on that day. We are enormously impressed." ⁠
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💭 "We had a wonderful visit from Wes today. We greatly appreciate the work, they were professional, courteous, friendly, and did a fantastic job! We are very excited to continue."⁠
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#review #customerreview #happycustomer #feedback #testimonial #testimonials #customerfeedback #work #nontoxic #cleaningtips #cleaning #clean #greenliving ⁠
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It's #MLKDay!⁠ ⁠ Join us in celebrating the le It's #MLKDay!⁠
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Join us in celebrating the legacy of Dr. Martin Luther King, Jr. with a day of service and community initiatives.⁠
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📍The Minneapolis Park and Recreation Board is hosting an evening celebration with music, performance and more on Jan 16th. ⁠
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📍Black Bold and Brilliant invites Black youth and their families to take part in their 3rd annual Black youth talent showcase.⁠
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📍Governor Tim Walz and Lieutenant Governor Peggy Flanagan invite Minnesotans of all ages to join the 36th Annual State of Minnesota Celebration of Dr. Martin Luther King, Jr. Day! Watch the celebration on Youtube - link in bio ⁠
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➡️See other options on our link in bio to see other events on the upcoming weekend. ⁠
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#celebrate #equality #blackhistoryeveryday  #blacklivesmatter #mlk
“This is what happens when you don't recycle you “This is what happens when you don't recycle your pizza boxes!”😅 - Greta Thunberg⁠
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This year, Two Bettys’ New Year's resolution is to recycle our pizza boxes and keep up with climate change advocacy.⁠
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Tell us about your New Year's goals for this year. ⤵️⁠
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#pizzatime #climatechange #climateaction #savetheplanet
Hey there! Are you looking for a new job? Then loo Hey there! Are you looking for a new job? Then look no further! We have the perfect job for you. ⁠Join our team! ⁠
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💰It's possible to earn up to $23/hour in the first year of employment! ⁠
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🤩Benefits include healthcare, disability insurance, and 401(k) contributions. ⁠
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😍Our new 40-hour-per-week cleaner position comes with paid vacation and two paid holidays. ⁠
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💚Cleaning for a socially conscious and environmentally conscious organization is an added benefit. ⁠
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➡️ Apply now the link is in our bio! ⁠
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#jobs #career #jobsearch #careers #employment⁠
#jobopening #hiring #nowhiring #jobopportunity
  • Two Bettys Green Cleaning Company
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Service Area: Edina, Falcon Heights, Golden Valley, Lauderdale, Minneapolis (Bryn Mawr, Cedar Lake, Downtown, Kenwood, Longfellow, Nokomis, North, Northeast, Phillips, Seward, Southeast, Southwest, Uptown), Richfield, St. Anthony, St. Louis Park, St. Paul (Como, Downtown, Frogtown, Highland Park, Lowertown, Mac-Groveland, Midway, North End, Summit Hill)