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Residential Clients

Prepare for Your Clean

The time has finally come! Your cleaner is coming tomorrow, and as a highly considerate and cool person (our typical client), you are wondering what you should do to prepare for your Betty.

Have no fear! Answers are here:

  • Put away items whose home may not be obvious. Our cleaners are perceptive, but, alas, not clairvoyant. So, a favorite shaving mug may find its way to the kitchen cabinet rather than the bathroom counter.
  • The more you clean your personal papers and belongings from surfaces, the more time your Betty will have to clean.
  • If you want help tidying and picking up, discuss this with your HQ beforehand. We want to know your priorities so the majority of our time is spent meeting your needs.
  • Please do not leave dirty dishes around. Don’t sweat that morning’s cereal bowl or coffee mug in the sink, but remember—as a general policy, we don’t wash dishes.
  • If you need extra tasks completed beyond the Standard Clean, (think fridge cleans, oven cleans, or an extra deep Spring clean), contact us at least one week in advance. We may need to add an hour or two to your regular cleaning timeframe, or call in an additional cleaner. Giving a heads up a week before helps us plan ahead and give you an accurate cost estimate.

Special notes about events

  • If a gathering or event will overlap with your scheduled cleaning time, please let us know a week ahead of time. That way, we can try to reschedule your clean so we’re not vacuuming while you’re serving apps. 
  • Hosting your mother in law for the holidays and need an extra clean? We can help! Please give us a week’s notice before you want us to get scrubbing, so we can coordinate schedules.

Covid-19 Clean preparedness

You should have received a COVID-19 self-assessment. If you haven’t, please contact us.

Before Your Clean

  • Perform the self-assessment before your cleaner arrives.
  • If you have any symptoms, contact Client Services immediately and your clean may be rescheduled.

Create Space

Do your best to create the most physical space possible between yourself and your cleaner.

Ways to do this:

  1. Don’t be home. This is the ideal situation and allows for the safest environment and is most efficient for the cleaner.  
  2. If you need to be home during your clean, be outside or on a different level of your home.
  3. Create distance in your home. If you need to be on the same level as your cleaner, stay in a room that won’t be cleaned or be on the opposite side of the home.

If You Are Home

We understand that sometimes you need to be home during a clean. If so, we request the following of you and any others in the home:

  • Maintain social distancing of at least 6 feet and preferably 10 feet at all times. (Required)
  • Wear a cloth mask covering your face and nose for the entirety of the clean.

Please Follow the Rules

These protocols are set in place for your and our safety. They also have been included in our client messaging on this website, other client communications, and in our service agreements.

If you are unable or unwilling to maintain these protocols, your cleaner may end the clean immediately and Two Bettys is relieved of providing further services for that clean. In this case, you are still required to pay for your clean.

If you are sick or showing symptoms of COVID-19, please contact Client Services right away — even on the morning or day of your clean — via phone ((612) 720-8768) or our contact form. We will have you follow the CDC 3+10 protocol before rescheduling your clean.

If you are aware of a positive COVID-19 diagnosis in your home, Two Bettys will take into account your health provider’s recommendation isolating and CDC guidelines to determine when Two Bettys can safely return to your home. At that point, we can work to reschedule your clean.

If your cleaner learns of you or another resident of your home having potential COVID-19 symptoms while at a clean, they are to pause and contact the support phone for further guidance.

After that? Just sit back, relax, and prepare for a beautifully cleaned space!

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Betty Tip: Sparkling Sink ⁠ ⁠ Distribute bakin Betty Tip: Sparkling Sink ⁠
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Distribute baking soda generously⁠
Add a eco all purpose cleaner \⁠
Wait 5 minutes before proceeding.⁠
Bust out that scrub brush! ⁠
We recommend a quick water rinse after brushing.⁠
Finish it off with a cloth diaper.⁠
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BOOM! Green and clean! ⁠
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#tips #kitchen #nontoxic #cleaningtips #cleaning #clean #cleaninghacks #biodegradable
Receiving sparkling reviews brightens our day! ⁠ Receiving sparkling reviews brightens our day! ⁠
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💭 “My last cleaning was wonderful - no surprise there.The entire place looked amazing; my bathroom floor looked especially clean. I tend to use too much hair gel - ha - and that shows on the floor.I have a spinal condition that makes cleaning my own place difficult, so I appreciate you so much."⁠
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💭 “Kristina is superb. She brings out the best in our home with an unwavering commitment to doing excellent work. Her thoughtfulness leaves an extra-special gleam in our household and we find ourselves appreciating her efforts, both large and small, for many days afterward. To top it off, her communication skills are top-notch: she always leaves us an eloquent and kind note explaining what she focused on that day. We are enormously impressed." ⁠
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💭 "We had a wonderful visit from Wes today. We greatly appreciate the work, they were professional, courteous, friendly, and did a fantastic job! We are very excited to continue."⁠
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#review #customerreview #happycustomer #feedback #testimonial #testimonials #customerfeedback #work #nontoxic #cleaningtips #cleaning #clean #greenliving ⁠
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It's #MLKDay!⁠ ⁠ Join us in celebrating the le It's #MLKDay!⁠
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Join us in celebrating the legacy of Dr. Martin Luther King, Jr. with a day of service and community initiatives.⁠
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📍The Minneapolis Park and Recreation Board is hosting an evening celebration with music, performance and more on Jan 16th. ⁠
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📍Black Bold and Brilliant invites Black youth and their families to take part in their 3rd annual Black youth talent showcase.⁠
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📍Governor Tim Walz and Lieutenant Governor Peggy Flanagan invite Minnesotans of all ages to join the 36th Annual State of Minnesota Celebration of Dr. Martin Luther King, Jr. Day! Watch the celebration on Youtube - link in bio ⁠
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➡️See other options on our link in bio to see other events on the upcoming weekend. ⁠
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#celebrate #equality #blackhistoryeveryday  #blacklivesmatter #mlk
“This is what happens when you don't recycle you “This is what happens when you don't recycle your pizza boxes!”😅 - Greta Thunberg⁠
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This year, Two Bettys’ New Year's resolution is to recycle our pizza boxes and keep up with climate change advocacy.⁠
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Tell us about your New Year's goals for this year. ⤵️⁠
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#pizzatime #climatechange #climateaction #savetheplanet
Hey there! Are you looking for a new job? Then loo Hey there! Are you looking for a new job? Then look no further! We have the perfect job for you. ⁠Join our team! ⁠
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💰It's possible to earn up to $23/hour in the first year of employment! ⁠
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🤩Benefits include healthcare, disability insurance, and 401(k) contributions. ⁠
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😍Our new 40-hour-per-week cleaner position comes with paid vacation and two paid holidays. ⁠
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💚Cleaning for a socially conscious and environmentally conscious organization is an added benefit. ⁠
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➡️ Apply now the link is in our bio! ⁠
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#jobs #career #jobsearch #careers #employment⁠
#jobopening #hiring #nowhiring #jobopportunity
  • Two Bettys Green Cleaning Company
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    • Cancellation Policy
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    • Open Position(s)
    • Employee Benefits
    • Testimonials
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Service Area: Edina, Falcon Heights, Golden Valley, Lauderdale, Minneapolis (Bryn Mawr, Cedar Lake, Downtown, Kenwood, Longfellow, Nokomis, North, Northeast, Phillips, Seward, Southeast, Southwest, Uptown), Richfield, St. Anthony, St. Louis Park, St. Paul (Como, Downtown, Frogtown, Highland Park, Lowertown, Mac-Groveland, Midway, North End, Summit Hill)