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Two Bettys Green Cleaning Company
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Residential Clients

Prepare for Your Clean

The time has finally come! Your cleaner is coming tomorrow, and as a highly considerate and cool person (our typical client), you are wondering what you should do to prepare for your Betty.

Have no fear! Answers are here:

  • Put away items whose home may not be obvious. Our cleaners are perceptive, but, alas, not clairvoyant. So, a favorite shaving mug may find its way to the kitchen cabinet rather than the bathroom counter.
  • The more you clean your personal papers and belongings from surfaces, the more time your Betty will have to clean.
  • If you want help tidying and picking up, discuss this with your Service Manager beforehand. We want to know your priorities so the majority of our time is spent meeting your needs.
  • Please do not leave dirty dishes around. Don’t sweat that morning’s cereal bowl or coffee mug in the sink, but remember—as a general policy, we don’t wash dishes.
  • If you need extra tasks completed beyond the Standard Clean, (think fridge cleans, oven cleans, or an extra deep Spring clean), contact us at least one week in advance. We may need to add an hour or two to your regular cleaning timeframe, or call in an additional cleaner. Giving a heads up a week before helps us plan ahead and give you an accurate cost estimate.

Special notes about events

  • If a gathering or event will overlap with your scheduled cleaning time, please let us know a week ahead of time. That way, we can try to reschedule your clean so we’re not vacuuming while you’re serving apps. 
  • Hosting your mother in law for the holidays and need an extra clean? We can help! Please give us a week’s notice before you want us to get scrubbing, so we can coordinate schedules.

Covid-19 Clean preparedness

You should have received a COVID-19 self-assessment. If you haven’t, please contact us.

Before Your Clean

  • Perform the self-assessment before your cleaner arrives.
  • If you have any symptoms, contact Client Services immediately and your clean may be rescheduled.

If you are sick or showing symptoms of COVID-19, please contact Client Services right away — even on the morning or day of your clean — via phone ((612) 720-8768) or our contact form. We will have you follow the CDC 3+10 protocol before rescheduling your clean.

If you are aware of a positive COVID-19 diagnosis in your home, Two Bettys will take into account your health provider’s recommendation isolating and CDC guidelines to determine when Two Bettys can safely return to your home. At that point, we can work to reschedule your clean.

If your cleaner learns of you or another resident of your home having potential COVID-19 symptoms while at a clean, they are to pause and contact the support phone for further guidance.

After that? Just sit back, relax, and prepare for a beautifully cleaned space!

Cancellation PolicyHow to Pay Your BillContact Us
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Got Dust? Give us a call: 612-720-8768 Got Dust? Give us a call: 612-720-8768
Send in the crew! #twobettysgreencleaning #twobet Send in the crew!  #twobettysgreencleaning #twobettys #cleaningservice
✨✨Cleaning with Colleen, the Betty Way! ✨✨ ✨✨Cleaning with Colleen, the Betty Way! ✨✨Watch and learn or, hey, gives us a call and we will clean for you. We are always accepting new clients and can start service as soon as next week! What are you waiting for? Schedule an estimate, bud! #cleaningwithcolleen #thebettyway #cleaningservice #minneapolis #stpaul #twincities #cleaningvideos
Two Bettys founder, Anna, joined Ini Augustine, ow Two Bettys founder, Anna, joined Ini Augustine, owner of Technologist Computer, at @tcstartupweek . Ini’s mission is strongly connected to community and change. She exemplifies honesty, integrity, and an unyielding commitment to ethical business practices. Her transparency and authenticity set the gold standard for us all. Learn more about her and Technologist Computer @theblacktechguru 

#community #tech #womenownedbusiness #socialenterprise #minneapolis #twincities
If you’re curious about what it might be like to If you’re curious about what it might be like to become a Two Bettys client, schedule a virtual estimate with us! (The link is in our bio)
  • Two Bettys Green Cleaning Company
    • Service Area Map
    • Contact Us
  • Cleaning Services
    • House Cleaning Service
    • Commercial
    • Schedule an Estimate
  • The Two Bettys Difference
    • Our Manifesto
    • We Clean Green
    • Leadership
  • Residential Clients
    • Prepare for Your Clean
    • Paying Your Bill
    • Cancellation Policy
  • Jobs
    • Open Position(s)
    • Employee Benefits
    • Testimonials
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Service Area: Edina, Falcon Heights, Golden Valley, Lauderdale, Minneapolis (Bryn Mawr, Cedar Lake, Downtown, Kenwood, Longfellow, Nokomis, North, Northeast, Phillips, Seward, Southeast, Southwest, Uptown), Richfield, St. Anthony, St. Louis Park, St. Paul (Como, Downtown, Frogtown, Highland Park, Lowertown, Mac-Groveland, Midway, North End, Summit Hill)