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Two Bettys Green Cleaning Company
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Residential Clients

Paying Your Bill

Invoicing Process

  1. After your first clean, you’ll receive an invoice notification via email.
  2. Click the link in the email to view your invoice online, and make sure you are registered for the client portal so you can see and pay your bill anytime.
  3. A surcharge fee of 2% will be applied when using a credit card for payment on your account. For your convenience, you are welcome to avoid fees by using either check or ACH.
  4. Your invoices will arrive one day after your clean is completed.
  5. Balances that are unpaid after the payment deadline are subject to a fee of 2% on the owed amount every month, charged weekly until the balance is paid.
Resend My Last InvoiceChange My Email On File
Sign Up For Auto-PayUpdate My Billing Method

Payment Options

You have two choices for paying your bill:

Manually, each time, through the client portal or through the link provided to you when you receive your invoice.

Using auto-pay, set up here in the client portal.

If you use auto pay, we will automatically charge the amount you owe for the cleans we perform to the payment method you choose.

Billing FAQs

Your bid is our goal, and best guess of how long it will take to clean for you. And – priorities and houses, and the amount of people and furry beings in a house, change over time. SO – there may come a time when we need to adjust your bid. There may also be weeks when you need more or less. Again, we will always try to stay with your bid time, and we will notify you if we are going over your bid by more than 15 minutes.

How is my monthly rate determined?

From clean to clean – there may be a few dollars more charged one week, and a few dollars less showing up on your next clean’s invoice. 

  • if your cleaner wraps up their work a couple minutes before the bid time we gave you – we don’t charge you for this time. 
  • Conversely, if the cleaner takes a few minutes more because an extra dust bunny showed up – we will also bill for those few minutes. 
  • Our goal is to get as close as possible to your bid time, that has not changed. 
  • We will not go over 15 minutes without your approval.

If a clean is cancelled following our Cancellation Policy, your account will be credited for the cost of that cancelled clean. 

Is Clearent safe? I don’t want my info to be stolen by scammers!

Clearent has many security measures in place to keep your data safe.

  • Tech talk:  Clearent is accredited to PCI DSS, ISO27001, and ISAE 3402 Type II standards and maintains an average uptime of 99.9%.

You mentioned auto pay… how do I do that?

We love auto pay! It makes us more efficient. You won’t be automatically charged unless your clean happens!

To enroll in auto pay:

  1. Select the credit card, or ACH account you would like to use for automatic payments.
  2. Next, go to the client portal, which you can find at the link on every page of our website at the top right, or click the link on your invoice.

I’m not getting my invoices.

Hmm. Have you added [email protected] to your contacts list? Have you checked your Spam or Junk Mail folder?

Or, if you think we have the wrong email for you, please contact us.

Should I tip my Betty?

Any client can tip their cleaning person using our client portal at any time. 

A core value of Two Bettys is putting our cleaners first, which includes paying cleaners a living wage.

A gratuity for every service is not necessary or expected, but is always welcome. We have clients who give their cleaner a tip, gift, or special treat at the end of the year or after an exceptionally amazing clean.

Please do not include a monetary tip with your payment to Two Bettys.

Billing Account Request

  • Please choose one from the list below:
  • Hidden

    Great choice! We will follow up to confirm the card we have on file is the card you'd like to use for auto payments. If we don't have a card on file, we will connect with more information on how to get set up.
  • Hidden

    Coming right at ya! Let us know if you more than that most recent invoice by leaving a note in the "Anything Else" section.
  • Hidden

    No problem! We will follow up with options for getting that updated in a secure manner.
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Got Dust? Give us a call: 612-720-8768 Got Dust? Give us a call: 612-720-8768
Send in the crew! #twobettysgreencleaning #twobet Send in the crew!  #twobettysgreencleaning #twobettys #cleaningservice
✨✨Cleaning with Colleen, the Betty Way! ✨✨ ✨✨Cleaning with Colleen, the Betty Way! ✨✨Watch and learn or, hey, gives us a call and we will clean for you. We are always accepting new clients and can start service as soon as next week! What are you waiting for? Schedule an estimate, bud! #cleaningwithcolleen #thebettyway #cleaningservice #minneapolis #stpaul #twincities #cleaningvideos
Two Bettys founder, Anna, joined Ini Augustine, ow Two Bettys founder, Anna, joined Ini Augustine, owner of Technologist Computer, at @tcstartupweek . Ini’s mission is strongly connected to community and change. She exemplifies honesty, integrity, and an unyielding commitment to ethical business practices. Her transparency and authenticity set the gold standard for us all. Learn more about her and Technologist Computer @theblacktechguru 

#community #tech #womenownedbusiness #socialenterprise #minneapolis #twincities
If you’re curious about what it might be like to If you’re curious about what it might be like to become a Two Bettys client, schedule a virtual estimate with us! (The link is in our bio)
  • Two Bettys Green Cleaning Company
    • Service Area Map
    • Contact Us
  • Cleaning Services
    • House Cleaning Service
    • Commercial
    • Schedule an Estimate
  • The Two Bettys Difference
    • Our Manifesto
    • We Clean Green
    • Leadership
  • Residential Clients
    • Prepare for Your Clean
    • Paying Your Bill
    • Cancellation Policy
  • Jobs
    • Open Position(s)
    • Employee Benefits
    • Testimonials
  • Follow us on Instagram
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  • View us on Angie's List
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Service Area: Edina, Falcon Heights, Golden Valley, Lauderdale, Minneapolis (Bryn Mawr, Cedar Lake, Downtown, Kenwood, Longfellow, Nokomis, North, Northeast, Phillips, Seward, Southeast, Southwest, Uptown), Richfield, St. Anthony, St. Louis Park, St. Paul (Como, Downtown, Frogtown, Highland Park, Lowertown, Mac-Groveland, Midway, North End, Summit Hill)